Who am i?

I am a Toronto-based information professional who is skilled in combining my expertise in knowledge management, customer service, training, sales, social media, and research in any role. Having worked and volunteered in retail management, corporate knowledge management, technology customer support, virtual chat reference librarianship, academic research support, and social media management, I bring a unique combination of approaches to tackle any new challenge. I thrive on thoughtfully incorporating new technologies into my clients' lives, including providing personalized training to support long-term adoption.